Tecan recently invited customers from around Australasia to mark the
inauguration of Tecan Australia as a fully owned Tecan subsidiary, with a
series of launch events in Sydney, Brisbane and Melbourne. The creation of
Tecan Australia reflects Tecan's uniquely strong commitment to the Australasian
market, and will provide customers in Australia, New Zealand and surrounding
territories with an even better service, thanks to a new facility in Melbourne
and local presence in several major cities. The launch events gave customers an
opportunity to discuss their applications and automation issues with Tecan
staff and their fellow scientists in a relaxed environment, and proved so
successful that Tecan Australia will soon be establishing regular user group
meetings to keep these valuable communication channels open.
The new Melbourne base houses a comprehensive sales and support
organization - complete with a workshop and additional facilities for customer
training and demonstrations - and provides additional warehouse facilities and stock
levels to quickly support customers in need. Roland Durner, General Manager for
Tecan Australia, said: "This is great news for our customers and employees
alike. Our new facility, backed by strong
operating
procedures and with Tecan's renowned emphasis on regulatory and quality
requirements, will help us to improve every element of our business. Our
existing team of highly trained sales and support staff will now be even better
placed to provide a dedicated service to our customers in research, clinical
diagnostics, forensics, and food and agriculture in the region."
To find out
more about Tecan Australia, visit
www.tecan.com.au
