Follow us...


Search News Archives





View Channel

Laboratory Products



View Channel

Special Offers and Promotions


Microscopy | Image Analysis



View Channel

Separation Science



View Channel

Coronavirus (COVID-19)



View Channel

Research & Case Studies



View Channel

Brochures & Literature



View Channel


Conferences | Events

Why Genuine Software System Configuration Leads to Greater Customer Satisfaction in the Biobank World

Comprehensive and genuine configurability, without writing custom code or using a programming script, is a rare commodity in the Biobank software business but it is the key to a successful implementation.

AutoscribeMatrix Gemini, Autoscribe's Laboratory Information Management System (LIMS) offers genuine configurability, without custom code, meaning that a data management solution can be designed quickly to represent exact user requirements in terms of workflows, screen designs, menu designs, terminology, report designs and much more. It also avoids the need for users to change their normal working practices in order to meet the restrictions of their chosen system. Compromises caused by a lack of system configurability are the most common reasons for failed projects and/or dissatisfaction with the system supplied.

Genuine system configurability means minimal user training commitments leading to fast acceptance by users, longer system lifetime, future proofing as requirements change with time and a lower cost of ownership. All of these issues in turn lead to greater customer satisfaction.

This topic will be covered in the launch of Autoscribe's e-bulletin coming soon. To request your copy please contact

For more information about Autoscribe and its products, visit our web sites at or


Subscribe to any of our newsletters for the latest on new laboratory products, industry news, case studies and much more!

Newsletters from Lab Bulletin


Request your free copies HERE




Popular this Month...

Our Top 10 most popular articles this month


Today's Picks...




Looking for a Supplier?

Search by company or by product


Company Name:






Please note Lab Bulletin does not sell, supply any of the products featured on this website. If you have an enquiry, please use the contact form below the article or company profile and we will send your request to the supplier so that they can contact you directly.

Lab Bulletin is published by newleaf marketing communications ltd.


Media Partners