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Agilent Sets the Standard in Customer Flexibility with Analytical Technology Subscription Model

publication date: Sep 1, 2020
 | 
author/source: Agilent Technologies

agilent-sets-the-standard-customer-flexibility


Best-in-class packages are easy to access and grow with your business

Agilent Technologies Inc. has announced its first-ever instrument subscription program, designed to meet the needs of customers with dynamic businesses who want the latest technology backed by the industry’s best service and support.

Agilent Instrument Subscriptions provides customers access to the technology they need when they need it, and with the flexibility and affordability that matches their evolving scientific and financial needs.

“Instrument subscriptions offer the best of Agilent’s products and services,” said Padraig McDonnell, president of Agilent’s CrossLab Group. “Whether our customers are running large R&D projects or ramping up their lab operations, Agilent instrument subscriptions provide access to Agilent’s best-in-class solutions, allowing customers to focus on their science without worrying about limited capital budgets or financial risks.”

The program offers everything needed to run an effective operation—instruments, services, consumables, and software—together in one convenient package for a single monthly fee. Customer feedback has been positive as the attractive budget options significantly decrease any financial barrier, and the variable terms make the commitment either as short or as long as the project requires.  

“Customers across industries and end-markets are increasingly seeking flexible access over direct ownership, and they need a strong partner, with the best solutions that meet their needs,” said Jacob Thaysen, president of Agilent's Life Sciences and Applied Markets Group. “This subscription program leverages Agilent’s unique capabilities and demonstrates our continued commitment to helping our customers grow their businesses.”  


About Agilent Technologies

Agilent Technologies Inc. (NYSE: A) is a global leader in life sciences, diagnostics, and applied chemical markets. Now in its 20th year as an independent company delivering insight and innovation toward improving the quality of life, Agilent instruments, software, services, solutions, and people provide trusted answers to customers' most challenging questions. The company generated revenue of $5.16 billion in fiscal 2019 and employs 16,300 people worldwide.

 

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